I have booked a bus ticket on catchthatbus.com to travel from Singapore to Kuala Lumpur with Startmart Express. Any reviews on the bus operator will be really helpful.

asked 15 Mar '17, 22:29

Adam's gravatar image

Adam
1915
accept rate: 14%


An amazing choice indeed. No matter what all promotional scheme other bus operator provide, I always prefer Starmart Express because it is already affordable.

Okay, apart from being affordable, this bus operator is always on time. Also, all its buses are convenient and comfortable. I find this bus operator really amazing. You know it ensures that you have a best of experience while traveling with it.

Above all, more than 15 boarding points of this operator in Singapore and Malaysia make it all the more comfortable and convenient for the traveler.

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answered 15 Mar '17, 22:35

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Aryan
964
accept rate: 14%

They have a fleet of new 27 seater buses that comes with massage chair. If your massage chair isn't working, just tell the driver and he will on it for u. They are also offering the cheapest price to singapore and they also have high frequency :)

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answered 16 Mar '17, 02:57

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Amar
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I travelled from Singapore to Melaka on 10 Feb, 8.30am. Yes, agree that bus is on time. But to my disappointment, I had to transfer bus thrice (three times)!! and the bus drivers (not all, but some) were very rude.

The traffic in Tuas link was very smooth in the morning.

i cleared SG custom at 10am. It took not long to reach custom due to smooth traffic in the custom, but got slight delayed due to the changed bus for the first time.

Subsequently, and the worst part is, we had to change to another bus again when we reached JB custom. And we had to wait for the bus to fully loaded first. As I had an appointment at 2pm, can't afford to delay, therefore I approached the bus conductor and bus drivers over there, how long does it take to wait for the rest? I got scolded by one of the bus conductor, asking me to take taxi if I want a faster journey, and he is not working for me.

Excuse me. The fact that I purposely take early bus is to prevent any delay or jam in the traffic, already given a longer time. But I got stuck due to the unreasonable reason, if they were to tell me I need to wait for the bus to fully loaded in JB, (another bus coming over from SG), I wouldn't have buy the bus ticket! I would have go to other bus operator!

Also, finally when the bus depart from JB at 11am, (we waited an hour for the rest of the passengers to onboard in JB custom), they were shouting faster start the engine, else someone complaint again, take taxi la if you want fast... Duh...

This really really pissed me off.. Starmart, sorry, though you give me 10% discount, I wouldn't have come back to you anymore. I have tried to give you chances, but you have failed to satisfy me.

Thanks.

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answered 09 Feb, 23:06

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Claire tan
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question asked: 15 Mar '17, 22:29

question was seen: 464 times

last updated: 09 Feb, 23:06

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